Booking policy
How booking works
Simple rules so every appointment starts on time.
- Booking
- You can book online from 1 hour ahead and up to 60 days in advance. You’ll see a confirmation immediately.
- Changing your time
- You can move your appointment online until 3 hours before it starts.
- Cancelling
- You can cancel online, free of charge, until 3 hours before your appointment. After that, please message us.
- Running late
- Let us know on WhatsApp. We’ll keep your place if we can; if the delay would affect the next client, we may need to shorten the service or move it.
- Payment
- You pay at the salon after your appointment. Nothing is charged when you book online.
- Prices
- Prices shown include VAT. The total on your confirmation is an estimate; if you add or change services at the salon, the final amount will reflect that.